We do not undertake any work until full payment has been received. You may request a full refund within 3 days of payment. If work has commenced on your project refunds after this time are at the discretion of Beo Interiors.

Payment methods accepted are via Paypal, bank transfer, cheque or cash. No contract for the sale of services will exist between you and Beo Interiors until we accept your order by sending you a confirmation email following your payment. If we cannot accept your order for any reason , you will receive an email from us outlining the reasons why. We reserve the right to cancel orders and provide a full refund with good reason e.g. failure to provide correct or sufficient information, failure to make payment, inappropriate communications or unforeseen circumstances that are outside our control at the time of offering this service.

Please provide as much detailed and specific information, accurate measurements and photos as you can so that our design can match your requirements to avoid disappointment. If we are unsure of any details supplied we will contact you to clarify information. Please respond as quickly as possible to requests for clarification as failure to do so can result in your design taking longer than initially indicated. Our questionnaire must be completed as it gives us a very good idea of your likes, dislikes and requirements which we need to fulfil your requests. 

To ensure we understand your style it is important to answer the questionnaire truthfully and with as much detail as possible. In the unlikely event that you do not like a particular element of the design, we are happy to revise the concept but we cannot completely re-work a design or refund payment or part thereof.

The price and availability of all products etc. will be accurate at the time of completion of your design. We cannot guarantee the price or availability of any item over any period of time. We recommend that you order your items as soon as possible once your design is received to avoid disappointment. We can only recommend alternative items in this instance. 

Prices for products and furniture do not include delivery or assembly unless otherwise stated. We do not procure or arrange delivery of items nor do we accept any responsibility for the condition or quality of any goods or furniture.

We can provide a full fit-out service of any house makeover should you require it. This is billed as a separate service from the initial design proposal. If you require assistance with the procurement of products or management of your project, please contact us directly for a quotation. 

We do not include the cost of labour in our schemes e.g. painting, wall-papering, fitting of lights, fabrication of curtains etc. We also do not include for materials or tools required to carry out such tasks e.g. wallpaper paste, paintbrushes etc. 

We are happy to recommend tradespersons that can carry out any work for you should you decide to oversee the makeover yourself. We cannot guarantee the exact colour of a product or finish due to quality of brochures, colour differences in web browsers etc. For wallpapers, furniture etc. we recommend that you view the recommended product in-store or request a sample of your product or finish before you purchase it, if you have any concerns. We strongly advise you test a sample of all paint colours before use on different walls and at different times of the day as light and room orientation has a big effect on colour appearance. 

Users of Beo Interiors Virtual Design services must be over 18 and must use the services for their own home or rented property. Design schemes and information may not be disclosed, transferred or sold to another party.